Chalet Manager

As Chalet Manager, you’ll be at the heart of resort life—overseeing all chalet operations and keeping everything running smoothly behind the scenes.

From leading and motivating your team to organising supplies and ensuring top-notch standards, you’ll juggle a variety of responsibilities. One minute you might be planning staff rotas, the next you’re checking chalets or making sure everything is perfectly set for arriving guests.

You’ll be part of a supportive team of Chalet Managers and Guest Services Managers, with guidance from experienced, full-time Le Ski team members—so you’ll never be on your own.

Leading your team
You’ll take charge of your chalet hosts—creating weekly rotas, running team meetings, and keeping morale high. You’ll also provide pastoral support, being the go-to person if anyone is unwell or needs a bit of extra help.

Keeping everything stocked and organised
You’ll handle all ordering across your resort’s chalets, from delicious food and wine to fresh laundry—making sure everything is in place for a seamless guest experience.

Delivering exceptional standards
You’ll help maintain the high standards we’re known for by carrying out regular chalet checks, reviewing guest feedback, and occasionally jumping in to support hosts during their shifts.

If you enjoy variety, responsibility, and being part of a fun, energetic team in a beautiful setting, this role is for you!

Key Responsibilities

Morning Office Duties

• Begin the day in the office, placing online orders for food, wine and laundry
• Review guest feedback questionnaires and complete other administrative tasks

Chalet Oversight

• Conduct regular chalet visits to carry out cleaning checks and maintain high standards
• Provide hands-on support and guidance to Chalet Hosts as needed

Evening Support

• Assist Chalet Hosts during dinner service when required
• Organise and manage deliveries of food, wine, and laundry
• Complete any remaining office administration

Operational Flexibility

• Adapt working hours when supporting chalet service in the evenings
• Make use of quieter daytime periods for personal activities or additional tasks

Team Coordination

• Coordinate work schedules with resort operations, including shared staff days off
• Ensure smooth day-to-day chalet operations across the resort

Skills, Knowledge and Expertise

Professional - we are proud to receive a lot of excellent guest feedback so we set high standards for catering and customer service.

Adaptable - the role is varied day to day and you never know when staff might get ill or injured so you will need to have an open mind to make changes if this happens.

Organised - you will need good time management to make sure you can juggle all your different tasks effectively.
Previous experience as a Chalet Host is advantageous. We will also look for relevant work experience in catering and hospitality.

Occasionally you need to drive. You must have held a full driving licence for a minimum of 2 years. We provide winter driver training.

Benefits

• Opportunity to live and work in a ski resort environment
• Daily time off to ski and explore the mountains
• Work in a sociable, team-oriented atmosphere
• Gain valuable experience in hospitality, catering, and customer service
• Structured support from chalet managers and resort teams
• No responsibility for food ordering or budgeting (managed centrally)
• Develop cooking and hosting skills in a professional setting