Chalet Host

This position is a 39h contract per week - to be filled for a duration of 4.5 months, starting from 1st of December 2026.

🎯 Rôle :

As a Chalet Host, you’ll be responsible for delivering exceptional daily service to guests and ensuring that our luxury properties are maintained to the highest standards. This is a hands-on and varied role that includes ensuring service areas are clean and organised as well as the rest of guest areas, setting and serving meals, lighting fires, completing bedroom turn-downs in the evenings, and creating a warm and welcoming atmosphere.

We’re looking for hospitality professionals who are passionate about guest experience, proactive, discreet, work well in a team, and ready to go the extra mile to ensure every stay is truly unforgettable.

✨Responsibilities:

Guest Service & Hosting

• Deliver warm, professional, and discreet service from guest arrival to departure
• Anticipate guest needs and go above and beyond to exceed expectations
• Set up, serve, and clear meals and drinks with precision and elegance
• Provide assistance with guest requests and in-resort logistics where needed
• Complete evening bedroom turn-downs, ensuring our five star service.

Breakfast Preparation

• Prepare and serve breakfast daily, following Le Collectionist standards and menus
• Maintain a clean and organised kitchen and service area
• Manage breakfast timing in coordination with the guests and chef.

Housekeeping & Chalet Presentation

• Perform daily housekeeping to the highest standards, including bedrooms, bathrooms, and common areas
• Manage linen changes, turndown service, and in-chalet laundry
• Maintain cleanliness and order throughout the chalet at all times.

Ambiance & Chalet Maintenance

• Light and maintain fires, adjust lighting, and create a cosy and luxurious atmosphere
• Proactively ensure the chalet is always beautifully presented and guest-ready
• Monitor and report any maintenance or technical issues promptly.

Team Collaboration

• Work closely with the chalet chef, manager, and driver to deliver a seamless guest experience
• Communicate effectively with your team to coordinate tasks and resolve issues
• Show initiative and flexibility, supporting team members across roles when needed.

Stock & Hygiene Management

• Manage in-chalet supplies, restock amenities, and organise storage areas
• Adhere to all health, hygiene, and safety protocols in food handling and cleaning
• Assist with deliveries and stock inventory where required.

⚠️ Working Hours and Specific Requirements: Our on-site presence and industry standards require working on Saturdays and Sundays (hotel-industry model), particularly during the high season. Work is organized on a rotating basis with the rest of the on-site team, and overtime hours can be taken as time off in lieu.