Job experience
- 2024 -Soil Science Technician
Douglas PartnersCoffs Harbour NSW, AustraliaConduct product testing (e.g., moisture, compaction) and reliability control.
- Maintain and calibrate testing equipment; upload and manage accurate data within the company IT platform.
- Ensure all measurements are completed correctly (precision is a key skill).
- Collect samples from worksites for lab testing.
- Analyse the safety of the laboratory daily. - November 2024 - April 2025Bellhop
Setsu NisekoNiseko, Hokkaido, JapanRepresent the hotel as a ‘first impression’ with a friendly and professional manner.
- Manage guests upon arrival of luxury hotel.
- Ensure all luggage is ported to rooms in a timely manner.
- Adjust to new personalities and quickly learn new onboarding skills of seasonal jobs.
- Sort luggage arrived via postage, and ensure luggage is managed well for delivery to correct guests - October 2022 - April 2024Reservations Agent / Front Desk Agent
The Sutton Place HotelRevelstoke, BC, Canada- Run daily reports to manage reservations and requests of VIP’s and owners.
- Coordinate room allocations respectfully of the profile of guests.
- Respond to patient complaints and resolve concerns in a timely manner.
- Manage email inboxes, phone calls and online booking systems.
- Build and maintain relationships with the guests prior to arrival.
- Ensure guests have a smooth check in/check out experience.
- Operate software (Opera Cloud, Word, Excel, Mail).
- Engage and react with people subject to their personalities.
- Housekeeping. - 2021 - 2022Patient Liason Officer
NSW HealthCoffs Harbour NSW, Australia- Oversee financial claims made by patients admitted to emergency department.
- Interview patients and/or family members about financing for hospital admittance.
- Communicate with healthcare providers via phone and email regarding confidential patient information.
- Manage patient financial profiles from external hospitals.
- Organise and maintain a high standard of profile filing for a large health organisation.
- Cooperate with drive-through COVID-19 testing clinics to collect patient details.
Education
- University New England
Bachelor of Geoscience2021 - present
