Background

My extensive experience in customer service enables me to excel in team-oriented roles and administrative tasks. I am proactive and always eager to learn new skills and specialize further in my field.

Job experience

• December 2024 - February 2025
  Sales assistant
  Druni
  

  Benidorm, Alicante, Spain

  Perfume and cosmetics store
  Customer Service and Advisory: Provides product information on cosmetics, makeup, and perfumes, assisting customers in making choices and building loyalty.
  Cash Management and Transactions: Handles the payment process, operates the cash register, and ensures accurate sales recording.
  Replenishment and Maintenance of Store Presentation: Replenishes products, organizes shelves, and ensures that the store's visual merchandising is optimal to enhance the shopping experience.
  

• September 2024 - December 2025
  Hotel Receptionist
  Gran Hotel Bali
  

  Benidorm, Alicante, Spain

  Managed guest admissions at the viewpoint and handled ticket sales and Sky Bar reservations.
  Coordinated customer admissions at the spa and gym, assisting with reservations and ensuring client satisfaction.
  Performed opening and closing operations for different service areas.
  

• February 2019 - December 2023
  Medical Reports Administrator and Receptionist
  Medical Cantre Dr. Deragopyan
  

  Buenos Aires, Argentina

  Managed patient admissions and scheduled appointments using the internal switchboard.
  Organized doctors’ schedules and ensured the supply of materials for consultation rooms.
  Delivered high-quality customer service, assisting with diagnostic imaging report filing and archiving.
  Supported communication between patients and doctors, addressing internal and external queries.