Isabella Senior
Experienced Manager, Hospitality, Customer Service and Ski Instructor
Ski Instructor at Niseko WOW
Background
I’m Bella, currently traveling around Europe for the first time. I have experience in hospitality, customer service management, and ski instructing. I’m hardworking and reliable, with a real passion for skiing and can’t wait to experience the European Alps. I love discovering new places and soaking up new adventures along the way.
Job experience
- December 2024 - March 2025Ski Instructor
Niseko WOWNiseko, Hokkaido, JapanI spent my seasons teaching mostly kids how to ski through private lessons. I made sure every lesson was fun and relaxed while helping them build confidence on the slopes at their own pace. Patience and a good sense of humor were key to keeping the little ones engaged and excited about skiing. Safety was always a priority, but making sure they had a great time was my top goal!
- May 2024 - November 2024Hostess
The Rosstown PubMelbourne VIC, AustraliaHostess:
Welcomed guests warmly, managed reservations, and ensured smooth seating to create a friendly and organized atmosphere.
Waitress:
Served food and drinks with a smile, and provided great customer service to keep guests happy and comfortable.
Basic Drink Bartender
Prepared and served common drinks quickly and accurately, kept the bar clean, and chatted with customers to create a welcoming vibe.
Function Host
Organized and managed events, greeted guests, coordinated with staff, and made sure everything ran smoothly so everyone had a great time. - December 2023 - March 2024Ski Instructor
Summit Ski SchoolNiseko, Hokkaido, JapanDuring my first season as a ski instructor, I learned a lot on the job while teaching mainly kids in private lessons. I focused on building their confidence and making skiing fun, all while developing my own skills as an instructor. It was a hands-on, high-energy role that taught me patience, communication, and how to adapt quickly on the slopes.
- June 2020 - November 2023Assistant Restaurant Manager
KFCMelbourne VIC, AustraliaI worked at KFC for 3 years, with my last year as an Assistant Restaurant Manager. I supervised shifts, managed staff, and was responsible for hiring and training new team members. I handled customer complaints, resolved conflicts, and kept things running smoothly during busy hours. The role really strengthened my leadership, problem-solving, and people management skills.
Certifications
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Level 2 Ski Instructor
NZSIA
5517201
March 2025 - March 2025I completed my NZSIA Level 1 certification in November 2023, and during my second season of instructing, I went on to achieve my Level 2 certification, also through NZSIA. -
Cert 4 in Leadership and Management
William Angliss Institute
January 2022 - December 2022This one-year course supported my transition into a leadership role at KFC, giving me practical skills in team management, conflict resolution, and effective communication. It helped me lead shifts confidently, support staff development, and handle real-world challenges in a fast-paced environment.
