Eduardo Pérez
Manager and Skilled in Customer Service
Salesman at Manhattan Cowboys
Background
Eduardo Pérez, a Business Intelligence student at ITESM, Mexico, with a strong passion for cooking and hospitality. With years of experience in customer service and a background in culinary skills passed down from my mother, i enjoy creating memorable experiences for guests. i am eager to apply his skills in international winter job opportunities and is continuously expanding his knowledge in cuisine and service.
Job experience
- September 2024 - presentSalesman
Manhattan CowboysMonterrey, Nuevo Leon, MexicoI managed a portfolio of clients across the Monterrey metropolitan area, primarily representing Cowboy jeans. My responsibilities included maintaining strong client relationships through regular visits and meetings, offering tailored product advice based on sales trends, and ensuring accurate billing and timely payment follow-ups.
(this is a family business that i am helping with). - June 2024 - July 2024Counselor in training (CIT)
Camp AdventureWalsrode-Vethem, GermanyCompleted a 2-week training program as a CIT (Counselor in Training), focused on ensuring the well-being and satisfaction of the children under my care. My responsibilities included supervising mealtimes, maintaining hygiene routines, and providing attentive, supportive care. I also completed a certified first aid course during training. Throughout the experience, I collaborated closely with other CITs to fulfill our duties and create a positive, organized environment.
- September 2023 - June 2024Manager
Tiendas ManhattanSaltillo, Coahuila, MexicoHandled online invoicing, inventory control, and overall supervision of branch operations. Responsible for evaluating and selecting suppliers and business partners, as well as preparing and optimizing budgets and managing expenses. Gained experience in monitoring team performance to ensure monthly targets were consistently met.
- August 2021 - July 2023Seller specializing in clothing
Tiendas ManhattanSaltillo, Coahuila, MexicoManaged product replenishment and rotated collections based on seasonal trends and local events. Implemented theft prevention strategies and protocols to ensure store security. Maintained a clean and organized workspace to create a welcoming environment for customers. Provided personalized assistance by helping clients select items and offering styling tips to enhance their shopping experience.
Education
- ITESM (Instituto Tecnologico de Estudios Superiores de Monterrey
Bussiness Inteligence2023 - 2027I’m currently in my 5th semester of Business Intelligence at ITESM. Business Intelligence focuses on analyzing data to support decision-making in organizations. Throughout my studies, I’ve gained experience with tools and languages such as Python, R, SQL, Tableau, Power BI, and basic JavaScript, allowing me to collect, clean, visualize, and interpret data effectively.
Certifications
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Eduardo perez
Claire Helen Leinweber
02/2024
June 2024 - June 2024I attended a 9-hour first aid course on camp adventure to ensure a secure environment for the kids and basic skills in first aid, the course was conducted by Claire Helen Leinweber, in Walsrode, Germany
