Background
I am a bilingual (English–Chinese) hospitality and education professional with over a decade of experience in teaching, customer service, and cross-cultural environments. With a strong foundation in communication, adaptability, and personalized service, I am now excited to apply these skills in a dynamic ski resort setting.
My background as an English teacher and IELTS tutor has trained me to work effectively with people of all ages and backgrounds—creating engaging, supportive, and welcoming experiences. I’ve developed original teaching methods that focus on real-life scenarios and personal interests, which naturally align with the demands of high-quality guest service, childcare, and holiday hosting.
Having lived in the UK, China, and other cultural settings, I am confident in my ability to connect with international guests and deliver exceptional service that is both warm and professional. I understand the importance of clear communication, flexibility, and maintaining a calm, positive presence—especially in fast-paced, guest-facing environments.
With a genuine love for outdoor activities, a responsible and caring approach, and a strong work ethic, I am eager to contribute to your resort team—whether through childcare, hosting, or ensuring every guest feels valued, comfortable, and at home.
Job experience
Education
Chongqing Normal Universitybachelor1991 - 1995
Studied English language and Literature
