Holly Burke
Experienced Hospitality Professional
Marketing and Social Media Specialist at Kevin Burke Tyres
Background
23 year old friendly, reliable, and hardworking hospitality professional with over five years of experience in customer service, restaurant, and front of house roles. I take pride in delivering high standards, working independently, and creating a welcoming environment for guests. I hold an Irish (EU) passport, a clean driving licence of 4+ years, and have previous experience working abroad. I’m familiar with resort life and ready to hit the ground running. Enthusiastic about mountain life and committed to making guests’ holidays memorable.
Job experience
- September 2024 - presentMarketing and Social Media Specialist
Kevin Burke TyresGalway, Ireland• Manage marketing and social media campaigns, with a strong focus on growth and engagement. In just two months, I increased the company’s social media following by 750% through targeted content strategies and trend driven posts.
• Work with a world known tyre brand on a combined marketing campaign with a budget of €100,000 per annum.
• Proficient in using Microsoft Office Suite (Excel, Word, Outlook), as well as various internal systems to manage inventory, create detailed reports, and maintain accurate customer and supplier information.
- September 2024 - presentMarketing and Social Media Specialist
Kevin Burke TyresGalway, Ireland• Manage marketing and social media campaigns, with a strong focus on growth and engagement. In just two months, I increased the company’s social media following by 750% through targeted content strategies and trend driven posts.
• Work with a world known tyre brand on a combined marketing campaign with a budget of €100,000 per annum.
• Proficient in using Microsoft Office Suite (Excel, Word, Outlook), as well as various internal systems to manage inventory, create detailed reports, and maintain accurate customer and supplier information.
- June 2024 - August 2024Baker
Wetzel's Pretzel'sSan Diego, CA, USA• Handled face to face customer interactions, providing help with purchases, queries, and complaints.
• Worked on tills, managed returns and stock issues.
• Baked pretzels from scratch adhering to all food health protocols.
• Assisted in fast paced seasonal periods, often working across departments. - June 2024 - August 2024Baker
Wetzel's Pretzel'sSan Diego, CA, USA• Handled face to face customer interactions, providing help with purchases, queries, and complaints.
• Worked on tills, managed returns and stock issues.
• Baked pretzels from scratch adhering to all food health protocols.
• Assisted in fast paced seasonal periods, often working across departments. - September 2023 - May 2024Customer Service Representative
Dunnes StoresLimerick, Ireland• Handled face to face customer interactions, providing help with purchases, queries, and complaints.
• Worked on tills, managed returns and stock issues.
• Maintained product displays and store presentation to a high standard.
• Assisted in fast paced seasonal periods, often working across departments. - September 2023 - May 2024Customer Service Representative
Dunnes StoresLimerick, Ireland• Handled face to face customer interactions, providing help with purchases, queries, and complaints.
• Worked on tills, managed returns and stock issues.
• Maintained product displays and store presentation to a high standard.
• Assisted in fast paced seasonal periods, often working across departments. - September 2023 - September 2023Bar Staff
Electric Picnic FestivalIreland- I have worked at many different concerts and festivals in Ireland as bar staff. I have been involved in setting up the bar, serving drinks and clean up afterwards.
- July 2021 - February 2023Wait staff and bartender
Moran’s of the Weir Restaurant and BarGalway, Ireland• Provided high quality table service in a fast paced environment, ensuring precise timing, presentation, and smooth coordination with the kitchen.
• Memorised detailed dish components, daily menu changes, and wine pairings to confidently explain offerings and answer guest questions with accuracy.
• Managed dietary requirements with care and consistency, and participated in daily briefings, tastings, and ongoing training to uphold exceptional service standards.
- July 2021 - February 2023Wait staff and bartender
Moran’s of the Weir Restaurant and BarGalway, Ireland• Provided high quality table service in a fast paced environment, ensuring precise timing, presentation, and smooth coordination with the kitchen.
• Memorised detailed dish components, daily menu changes, and wine pairings to confidently explain offerings and answer guest questions with accuracy.
• Managed dietary requirements with care and consistency, and participated in daily briefings, tastings, and ongoing training to uphold exceptional service standards.
- July 2019 - June 2021Bakery supervisor
Supervalu BakeryGalway, Ireland• Oversaw daily bakery operations including staff scheduling, production planning, and quality control to ensure timely delivery and product consistency.
• Supervised a team of bakers, maintaining high standards of hygiene, safety, and efficiency in line with health guidelines.
• Managed inventory and supply orders. - July 2019 - June 2021Bakery supervisor
Supervalu BakeryGalway, Ireland• Oversaw daily bakery operations including staff scheduling, production planning, and quality control to ensure timely delivery and product consistency.
• Supervised a team of bakers, maintaining high standards of hygiene, safety, and efficiency in line with health guidelines.
• Managed inventory and supply orders.
Education
- University of Limerick
Journalism and Digital Communication2020 - 2024Graduated with a First Class Honours Degree (1.1)
Participated in an Erasmus Exchange in Universitat Pompeu Fabra Barcelona in the Spring semester of 2023