Background

I’m an experienced and dependable professional with a Product Design degree and a background in supervising fast-paced hospitality environments. I’m skilled at staying organised and handling pressure with a calm and positive attitude. I enjoy working with people and am committed to delivering excellent customer service and smooth operations. A reliable team player who adapts quickly and always looks for ways to help.

Job experience

• January 2024 - present
  Digital Spaces Facilitator
  University of Limerick
  

  Ireland

  Led operations of an innovation focused Makerspace, supporting interdisciplinary student and staff projects from concept to prototyping.
  
  Operated and maintained advanced fabrication tools, including multiple 3D printers, laser cutters, and 3D scanning equipment.
  
  Provided technical guidance on CAD modelling and rapid prototyping boosting project success rates.
  
  Delivered one-on-one support and workshops to users with varying technical backgrounds, improving user confidence and project outcomes.

• May 2021 - February 2024
  Supervisor/ Bartender
  The White House Pub
  

  Ireland

  Delivered excellent customer service by taking orders, and ensuring a welcoming atmosphere.
  Managed inventory, restocked supplies, and handled end-of-day cash reconciliation. Trained in mixology and led cocktail making classes, combining education with entertainment for an engaging customer experience.

• January 2023 - June 2023
  Pharmacy Assistant
  O'Sullivan's Pharmacy Group
  

  Ireland

  Ordered over-the-counter meds based on what customers needed, learning how to match products to real user demands.
  Helped customers with questions about health products, picking up on what makes them easy or hard to use.
  Kept track of stock and expiry dates, making sure everything was accurate and up to date.
  Worked with pharmacists and suppliers to keep everything running smoothly.

• June 2018 - May 2021
  Waitress/ Bartender
  Aherlow House Hotel
  

  Ireland

  Welcomed and seated guests, creating a positive first impression and ensuring a smooth start to their dining experience. Maintained cleanliness and readiness of the dining area by promptly clearing and resetting tables. Collaborated closely with kitchen and bar staff to support efficient, coordinated service delivery.

Education

• University of Limerick
  Product Design & Technology
  

  2020 - 2025

  This course taught me how to take ideas from concept to reality, always keeping the user in mind. I learned how to research, sketch, and develop products that actually solve problems and provide a good experience for the people using them. I got hands-on with materials, making prototypes, and using design software like CAD. It wasn’t just about how things look but how they work and feel in real life. The course also helped me improve teamwork, project management, and understand the impact of design on both users and the environment.