Background

Confident communicator with strong interpersonal skills, who collaborates effectively and builds strong, positive relationships with colleagues and customers. Empathetic and customer-focused with a proven ability to de-escalate complex situations through assertive problem-solving. Results-driven and highly organised, managing multiple priorities in dynamic environments. Skilled supervisor and effective team member, committed to delivering exceptional outcomes in fast-paced settings.

Job experience

• September 2024 - present
  Shift Supervisor
  Mitchells & Butlers
  

  London, UK

  Please refer to CV for full details

• December 2018 - December 2021
  Customer Service Assistant
  Waitrose and Partners
  

  Cheltenham, UK

  Please refer to CV for full details