Background

Friendly, hardworking hospitality professional with extensive experience in guest service, housekeeping, and food & beverage. Skilled in creating welcoming environments, serving to a high standard, and maintaining immaculate chalet presentation. Experienced team leader with barista training, food hygiene certification, and a “nothing is too much trouble” attitude. Passionate about skiing, the outdoors, and bringing energy, adaptability, and professionalism to every role.

Job experience

• April 2022 - March 2025
  Team Leader
  Duchy of Cornwall nursary
  

  Cornwall, UK

  • Supervised a busy café team, maintaining luxury service standards in a popular visitor destination.
  • Resolved customer complaints professionally, ensuring satisfaction.
  • Managed cashing up, tills, and stock control.
  • Trained and supported new staff in service and drinks preparation.
  

• May 2023 - September 2023
  water sports assistant
  Polkarris Beach
  

  Cornwall, UK

  • Assisted in teaching paddleboarding and delivering safety briefs to groups.
  • Promoted water confidence and ensured safe participation in activities.
  

• June 2019 - April 2022
  Waitress
  The Crown inn
  

  Cornwall, UK

  • Delivered high-quality table service and built rapport with customers.
  • Managed orders, food/drink preparation, and billing efficiently.
  • Maintained a welcoming environment in a busy setting.
  

• April 2017 - September 2019
  Cleaner
  Crift Barns
  

  Cornwall, UK

  • Cleaned and maintained holiday lets to a high standard.
  • Welcomed guests and supported with property information.
  • Assisted with décor updates to maintain a modern feel.
  

Education

• Bath Spa University
  Photography
  

  2021 - 2022

  Completed first year of a BA in Photography, developing strong visual storytelling, creative direction, and design skills. Gained experience in producing and presenting projects to a professional standard, using industry tools such as Adobe Creative Suite. Built a strong eye for detail, organisation, and creativity.