Background
I’m Javier, a hospitality professional with experience in hotels, resorts, and guest services across Argentina, Australia, and Brazil. I’ve worked both front desk and in-resort, always focused on making sure guests feel welcome and enjoy a smooth, memorable stay. I enjoy connecting with people from around the world, adapting to different environments, and bringing positive energy to every team I join.
Job experience
January 2018 - present
Kitesurf & SUP InstructorFreelance
Argentina, Brazil, Australia
March 2025 - August 2025
Administrative AnalystCargill
Diamante, Entre Rios, Argentina
Prepared and analyzed administrative and financial reports.
Coordinated workflows and ensured compliance and process efficiency.
September 2023 - November 2024
Administrative Coordinator / Process AnalystInterior Delivery
Gold Coast Queensland, Australia
Coordinated daily operations and staff management in a multicultural team.
Supervised 10 staff and optimized operational processes.
February 2023 - June 2024
Customer Service SupervisorO'Brien Group Australia
Gold Coast QLD, Australia
Led operations across multiple outlets during AFL matches and international concerts.
Supervised VIP areas for artists including Paul McCartney and Harry Styles.
Managed staff scheduling, delegation, and on-site training.
Handled customer issues and inventory reporting.
June 2022 - January 2024
Customer Service / Food & Beverage OperationsZenith Hospitality Staffing
Gold Coast QLD, Australia
Provided high-quality service at large-scale events, managing multiple tasks efficiently.
Supported setup, inventory control, and end-of-shift reporting.
January 2014 - April 2022
Client ExecutiveSantander Bank Argentina
Paraná, Entre Rios, Argentina
Increased secured loan placements by 40% and boosted customer loyalty by 30%.
Surpassed sales targets for 6 consecutive years.
Education
TAFE QueenslandBusiness Administration & Management2023 - 2024
