Background

I am a dedicated hospitality professional with over 10 years of experience in front-of-house operations, concierge services, and guest relations. I hold a degree in Tourism and Hotel Management and have consistently delivered high standards of service within international hotel environments. My expertise includes managing guest experiences from arrival to departure, handling reservations and VIP services, and leading front office teams with professionalism and efficiency. I take pride in maintaining a guest-focused approach, strong attention to detail, and a commitment to operational excellence. I am currently seeking new opportunities within Japan’s hospitality industry, where I can apply my skills and contribute to exceptional service delivery.