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Lachlan Ottaway

Lachlan Ottaway

Tasmania, Australia

Experienced waiter and customer relations

Waiter / Customer service at All Thai Restaurant

Open to Remote
Open to Relocation
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      Background

      I have experience with customer service, having worked in hospitality at a busy local restaurant for the past three years. This has included both back of house tasks with food preparation, dishwashing and sanitation, and front of house tasks that include serving customers (both dining and take-away), taking bookings and payments. I am flexible and adaptable, quick to think on my feet and good at problem solving. I enjoy interacting with customers and regularly receive both tips and positive feedback from customers regarding my friendliness and professionalism. I am also a passionate skier and enjoy outdoor winter sports generally. I am familiar with the needs and wants of customers on ski fields and would work hard to maintain high standards. I am keen to learn, and enthusiastic about learning new skills that can support your business. I enjoy working in the food service industry but am equally happy to use my customer-based skills in a new environment and culture. I greatly enjoy traveling, meeting new people and acquiring new skills. I am more than happy to start with the more difficult, less important jobs that others may not want to do, spending my time learning new skills to improve my efficiency and becoming a useful worker.


      Job experience

      • April 2024 - present
        Waiter / Customer service
        All Thai Restaurant
        Hobart TAS, Australia

        Waiter at a busy restaurant and take-away
        Taking of customer food and drink orders, and serving
        Communication with kitchen and other restaurant staff
        Taking of phone orders for take-away meals
        Restaurant bookings and handling of payments
        General customer service

      • April 2023 - April 2024
        Kitchen Hand
        All Thai Restaurant
        Hobart TAS, Australia

        Assisted chefs with food preparation
        Collection and washing of dishes and cooking utensils
        General duties to facilitate kitchen flow