Lachlan Ottaway
Experienced waiter and customer relations
Waiter / Customer service at All Thai Restaurant
Background
I have experience with customer service, having worked in hospitality at a busy local restaurant for the past three years. This has included both back of house tasks with food preparation, dishwashing and sanitation, and front of house tasks that include serving customers (both dining and take-away), taking bookings and payments. I am flexible and adaptable, quick to think on my feet and good at problem solving. I enjoy interacting with customers and regularly receive both tips and positive feedback from customers regarding my friendliness and professionalism. I am also a passionate skier and enjoy outdoor winter sports generally. I am familiar with the needs and wants of customers on ski fields and would work hard to maintain high standards. I am keen to learn, and enthusiastic about learning new skills that can support your business. I enjoy working in the food service industry but am equally happy to use my customer-based skills in a new environment and culture. I greatly enjoy traveling, meeting new people and acquiring new skills. I am more than happy to start with the more difficult, less important jobs that others may not want to do, spending my time learning new skills to improve my efficiency and becoming a useful worker.
Job experience
- April 2024 - presentWaiter / Customer service
All Thai RestaurantHobart TAS, AustraliaWaiter at a busy restaurant and take-away
Taking of customer food and drink orders, and serving
Communication with kitchen and other restaurant staff
Taking of phone orders for take-away meals
Restaurant bookings and handling of payments
General customer service - April 2023 - April 2024Kitchen Hand
All Thai RestaurantHobart TAS, AustraliaAssisted chefs with food preparation
Collection and washing of dishes and cooking utensils
General duties to facilitate kitchen flow
