Background

Serena is a dedicated hospitality and mountain resort professional with over six years of international experience in high-pressure environments, from luxury ski-in resorts to Michelin-starred dining across the UK, Norway, France and Greece. Skilled in team leadership, operations, and guest coordination, she thrives on creating seamless, memorable experiences. Passionate about mountain life, sustainability, and community projects, Serena brings energy, precision, and calm efficiency to every challenge — especially during peak winter weeks.