Background

Customer-focused professional with experience in reservations support, administration, and guest communication in international environments. Highly organised, detail-oriented, and confident managing enquiries from first contact to arrival. Strong language skills, a proactive attitude, and a quick learner who adapts easily to new systems and teams. Motivated by hospitality, teamwork, and the opportunity to live and work in a mountain resort for the winter season.

Education

• Hellenic American University
  MSc in Sales Management
  

  2022 - 2024
• Democritus University of Thrace
  BA in Language, Literature & Culture of the Black Sea countries
  

  2018 - 2022

  Specialised in Russian Language and Literature Studies