Background

Multilingual hospitality professional with several years of experience in hospitality, food and beverage service, customer service, and guest relations across New Zealand and Australia. Experienced in high-demand environments and in working with international clientele. Highly adaptable, autonomous, and comfortable in roles combining customer service, operations, and team coordination.

Job experience

• March 2025 - November 2025
  Lodge Attendant & Morning Service Supervisor
  Azur Lodge
  

  Queenstown, New Zealand

  • Delivered personalised service to international guests in a premium lodge environment
  • Managed breakfast service and room service operations
  • Prepared barista coffee and cocktails
  • Supervised and trained the morning service team
  • Coordinated private guest transfers and provided concierge-style assistance
  • Supported housekeeping teams and maintained lodge presentation standards

• March 2022 - August 2024
  Utility FIFO worker
  Remote Personel & Aurenne Group
  

  Western Australia, Australia

  • Cleaned staff accommodation and shared living areas
  • Provided canteen service and kitchen assistance
  • Welcomed and supported workers in a remote mining camp environment
  • Managed check-ins, check-outs, and reception support tasks
  • Provided bar and tavern service
  • Followed strict health, hygiene, and safety standards
  • Worked in a remote and high-pressure environment requiring resilience and adaptability

• September 2021 - November 2021
  Field assistant for mining exploration
  NextGen
  

  Port Hedland WA, Australia

  • Assisted geologists with field operations
  • Collected, sorted, and prepared samples for laboratory analysis
  • Recorded and organised field data and sampling documentation
  • Managed logistics and storage of geological samples
  • Participated in environmental rehabilitation work
  • Performed basic maintenance and equipment/site upkeep

• September 2019 - June 2021
  Farm hand
  Seasonal jobs
  

  Western Australia, Australia

  • Harvested, sorted, and packed fruit and vegetables
  • Worked in fast-paced, production-driven environments
  • Performed basic maintenance and general site upkeep
  • Assisted with planting and crop treatment activities

Education

• University of Lorraine
  Master of Journalism & Digital media
  

  2014 - 2016
• University of Lorraine
  Bachelor of Information and Communication, speciality Journalism
  

  2011 - 2014
• Jean-Victor Poncelet
  High school Diploma, Literature
  

  - 2011