In Room Dining Host - Six Senses Crans Montana

Duties and Responsibilities

As In Room Dining Host, I will assume full responsibility for the efficient operation in the following:

* Ensure that all guests are greeted courteously and attentively.

* Answer outlet telephone courteously and efficiently as specified in departments standards.

* Take order from any food & beverage outlet menus.

* Work with an empathetic attitude.

* Ensure the prompt and efficient service required by standards.

* Ensure all mis-en-place for service is correctly prepared prior to delivering.

* Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.

* Have good knowledge of all F&B outlets opening hours.

* Recommend and promote items as directed by supervisor. 

* Knowledge on menu prices and suggesting upselling when necessary.

* Ensure all equipment of the department is kept clean and in good working condition.

* Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.

* Strictly adhere to LQA standards and guest comments.

Qualifications

To execute the position of In Room Dining Host, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

* High school diploma or equivalent and at least 1-3 years restaurant experience in a full-service outlet or similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.

* Fluent in English; I understand that additional languages are preferred.

* Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.

* Fluent in English and French

* EU passport or valid Swiss work authorization required